Terms of Service
Instinct Tours Tanzania – Terms of Service
Last updated: April 2025
- Introduction
Welcome to Instinct Tours Tanzania. By accessing or using our website or services, you agree to be bound by the terms and conditions outlined in this Terms of Service agreement. If you do not agree with these terms, please do not use our site or services.
- Company Overview
Instinct Tours is a Tanzania-based safari and travel company operated by Arnold Kidua Makinda. We offer customized wildlife safaris, trekking expeditions, cultural experiences, and photographic tours throughout Tanzania.
- Roles and Responsibilities
All contracts, bookings, payments, and services are made directly with and fulfilled by Instinct Tours.
Please note: Douglas A. Wielfaert (Doug) and Marcia N. Wielfaert (Marcy) are U.S.-based brand ambassadors who support Instinct Tours as friends and facilitators. Their contributions include website design, client communications, invoice editing, social media marketing (particularly through the “Marcy’s Photo Journey” brand), and general support.
They are not legal representatives, owners, employees, or agents of Instinct Tours and hold no liability for any aspect of your booking or trip. All legal and financial responsibilities lie with Instinct Tours in Tanzania.
- Permitted Use
You may use this website solely for lawful purposes related to exploring, planning, or booking safari and travel services with Instinct Tours.
- Prohibited Use
Users may not:
- Misuse or hack the website.
- Reproduce, distribute, or commercially exploit copyrighted content without permission.
- Attempt to interfere with the site’s functionality or security.
- Intellectual Property
All images and certain content on this site, including photographs by Marcia N. Wielfaert, Douglas A. Wielfaert, and Arnold Kidua Makinda, are protected by copyright laws. No content may be copied, downloaded, or reused without explicit written consent.
- Privacy Policy
Your use of this website is also governed by our Privacy Policy, which details how personal data is collected, stored, and used. You may review it at: Instinct Tours Privacy Policy
- Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for their content or practices.
- Cancellation & Refund Policy
Please refer to our full Payment, Cancellation & Refund Policy for detailed terms regarding payments, cancellations, and refunds.
- Limitation of Liability
Instinct Tours shall not be liable for:
- Delays, cancellations or issues caused by third-party service providers.
- Losses due to natural disasters, travel interruptions, or force majeure events.
Douglas and Marcia Wielfaert (Marcy’s Photo Journey) shall not be held liable for any direct or indirect claims related to travel services or bookings made through Instinct Tours.
- Governing Law
These Terms shall be governed by the laws of the United Republic of Tanzania. Any disputes shall be handled under Tanzanian jurisdiction.
- Changes to Terms
Instinct Tours may update these Terms of Service at any time. Changes will be posted on this page, and continued use constitutes your acceptance.